Privacy Policy

Effective date: October 10, 2026 · Version 1M

Ridgestone Research Labs (“Ridgestone,” “we,” “us”) respects privacy. This policy explains categories of information that may be processed when you use the Site. Actual practices depend on enabled features, hosting, payment, analytics, and other service providers; this policy should be verified against the production configuration.

1. Information we may collect

• Account information: name, email, account and authentication information, where accounts are enabled.
• Orders and transactions: order items, shipping/billing details, order status, and limited payment metadata returned by a payment processor.
• Partner information: tax or payout details if an affiliate/partner program is offered and you apply.
• Communications: messages sent to support, forms, or newsletters you choose to join.
• Technical data: IP address, browser/device information, referrer, cookie or attribution data, and security logs where collected.

We do not intend to collect or store full payment card numbers, CVV, or bank credentials. Do not send sensitive personal information unless specifically requested through an appropriate secure channel.

2. How information may be used

• Operate accounts and website features.
• Process, fulfill, and support orders.
• Send transactional messages about purchases or account access.
• Send marketing only where permitted and subject to opt-out rights.
• Prevent fraud, maintain security, resolve disputes, and meet legal obligations.

3. Service providers and sharing

Information may be shared with providers necessary to operate the Site, process payments, ship orders, send requested communications, or provide hosting, as well as with authorities when legally required. Specific providers should be identified only after the production configuration is confirmed. We do not sell personal information as a business practice.

4. Cookies

The Site may use essential cookies or similar technologies for functions such as sessions and carts. Analytics, attribution, or marketing technologies should be used only as permitted by applicable law and the site's actual consent settings. Browser settings may allow you to control some cookies.

5. Retention and security

Information is retained for the period reasonably needed for the purpose, applicable legal requirements, security, and dispute handling. See the Data Retention Policy. We use reasonable safeguards appropriate to the system, but no internet transmission or storage system can be guaranteed completely secure.

6. Your choices and rights

Depending on your location and applicable law, you may be able to request access, correction, deletion, or a copy of personal information, or opt out of marketing. Legal exceptions may apply. Contact ridgestonehelp@gmail.com; we may verify the request before acting.

7. Children and international users

The Site is not intended for persons under 21. We do not knowingly seek personal information from persons under 21. Information may be processed in the United States or other locations where service providers operate, subject to applicable law.

8. Changes and contact

We may update this policy and revise the effective date. Contact: Ridgestone Research Labs, ridgestonehelp@gmail.com.